Services
From first consultation to after-sales — one team, one number.
01
Pre-purchase consulting
Capacity, power, budget — calculated before you buy.
02
Certified installation
Installed & calibrated by factory-trained technicians.
03
A–Z maintenance
Scheduled & emergency service, Sumatra to Papua.
04
Genuine parts
Original spare parts, straight from the factory.
05
Barista training
At the Mastro Center training area, for your team.
06
24/7 response
Machine down at rush hour? We're on call.
Client VoicesStories from the bars we support
“Clean installation, technicians on time, and the machine was calibrated on the spot. Scheduled servicing has never slipped since.”
“The machine went down during peak hours—one call and the MKE team handled it immediately. Their after-sales truly puts you at ease.”
“Before we bought, they sized the capacity and power to our bar's actual needs. It's not just selling machines.”
“Genuine spare parts are always in stock and the barista training is thorough. The right partner for opening new branches.”